bj99 Privacy Policy

Last Updated: January 15, 2026

1. Information We Collect

bj99 collects several types of information to provide, maintain, and improve our services. The data we collect falls into the following categories:

1.1 Information You Provide Directly

When you register for a bj99 account, deposit funds, or interact with our platform, you provide us with personal information including:

• Account Registration Data: Full name, date of birth, email address, phone number, residential address, and username.
• Identity Verification Documents: Government-issued ID cards, passports, national ID numbers, or utility bills for address verification. This information is required to comply with Know Your Customer (KYC) and anti-money laundering (AML) regulations.
• Payment Information: Bank account details, mobile wallet numbers (bKash, Nagad, Rocket, Upay), and transaction histories. We do not store full credit card numbers or CVV codes.
• Communication Data: Messages, emails, or chat transcripts when you contact our customer support team.

1.2 Information Collected Automatically

When you access bj99, our systems automatically collect certain technical and usage data, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, time spent on pages, referring URLs, and clickstream data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize your device, remember your preferences, and analyze platform usage patterns. You can control cookie settings through your browser, but disabling cookies may limit certain features.
• Location Data: Approximate geographic location based on your IP address to ensure compliance with geographic restrictions and provide localized content.

1.3 Betting and Gaming Data

To operate our gaming platform and comply with regulatory requirements, we collect and store:

• Betting history, including stakes, odds, outcomes, and timestamps.
• Game play sessions, wins, losses, and account balance changes.
• Deposit and withdrawal amounts, methods, and dates.
• Bonus usage, wagering requirements progress, and promotional activity.

2. How We Use Your Information

bj99 uses the information we collect for the following purposes:

Purpose	Description
Account Management	Create and maintain your bj99 account, authenticate your identity, and manage login credentials.
Transaction Processing	Process deposits, withdrawals, and in-game transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
Service Delivery	Provide access to cricket betting, slots, live casino, and other gaming features available on bj99.
Customer Support	Respond to inquiries, resolve technical issues, and provide 24/7 assistance to Bangladesh players.
Fraud Prevention	Detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorized access to accounts.
Regulatory Compliance	Meet legal obligations including KYC, AML, age verification, and responsible gaming requirements.
Platform Improvement	Analyze usage patterns, test new features, optimize performance, and enhance user experience.
Marketing Communications	Send promotional offers, bonus announcements, and updates about bj99 features (you can opt out anytime).

3. Legal Basis for Processing Your Data

bj99 processes your personal data under the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our Terms & Conditions and provide the services you requested (account creation, bet placement, payment processing).
• Legal Obligation: We are required by law to verify your identity, prevent money laundering, and maintain transaction records.
• Legitimate Interest: We process data to improve our platform, prevent fraud, ensure security, and communicate with users about service updates.
• Consent: Where required, we obtain your explicit consent before processing sensitive data or sending marketing communications. You may withdraw consent at any time.

4. How We Share Your Information

bj99 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers to operate bj99, including:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners to process deposits and withdrawals.
• Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver casino games and slots.
• Identity Verification Services: Third-party KYC and AML verification providers to confirm your identity and comply with regulations.
• Cloud Infrastructure: Hosting and data storage providers to maintain platform availability and security.
• Analytics Providers: Tools to measure platform performance, user behavior, and technical issues.

All service providers are contractually obligated to protect your data and use it only for the specific purposes we authorize.

4.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement, or regulatory bodies when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or subpoenas.
• Investigate suspected fraud, money laundering, or other illegal activity.
• Protect the rights, property, or safety of bj99, our users, or the public.

4.3 Business Transfers

If bj99 is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our platform before your data is transferred and becomes subject to a different privacy policy.

5. Data Security and Protection

bj99 implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• 256-bit SSL Encryption: All data transmitted between your device and bj99 servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Secure Data Storage: Personal and financial data is stored on secure servers with restricted access and regular security audits.
• Access Controls: Only authorized bj99 personnel with legitimate business need can access your personal information, and all access is logged.
• Regular Security Testing: We conduct penetration testing, vulnerability assessments, and security reviews to identify and address potential weaknesses.
• Account Security Features: Two-factor authentication (2FA), password strength requirements, and login attempt monitoring to prevent unauthorized account access.

While we take extensive precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and should notify us immediately at [email protected] if you suspect unauthorized access to your account.

6. Data Retention

bj99 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. Specific retention periods include:

• Active Accounts: Account and transaction data is retained for the duration of your active account plus a minimum of 5 years after account closure to comply with AML and financial record-keeping requirements.
• Closed or Dormant Accounts: After account closure, we may retain limited data (name, contact information, transaction history) for legal, regulatory, and dispute resolution purposes.
• Marketing Communications: If you opt out of marketing emails, we retain your email address to ensure you do not receive future promotional messages.
• Legal Requirements: Certain data must be retained longer to comply with tax laws, anti-fraud regulations, and other legal obligations in Bangladesh and internationally.

7. Your Privacy Rights

As a bj99 user, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you, including account details, betting history, and transaction records.
• Right to Rectification: If your personal information is inaccurate or incomplete, you can update it through your account settings or by contacting support.
• Right to Erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records for regulatory compliance.
• Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances, such as while we verify data accuracy.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.
• Right to Object: You can object to processing of your data for marketing purposes or when processing is based on legitimate interest.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days and may require identity verification to protect your privacy.

8. Cookies and Tracking Technologies

bj99 uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform usage. Types of cookies we use include:

• Essential Cookies: Required for basic platform functionality, including login authentication, session management, and security features. These cannot be disabled.
• Performance Cookies: Collect anonymous data about how users interact with bj99, helping us identify technical issues and improve performance.
• Functional Cookies: Remember your preferences such as language settings, favorite games, and bet slip history.
• Marketing Cookies: Track your activity across sessions to deliver personalized offers and measure campaign effectiveness. You can opt out of these cookies.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some bj99 features.

9. Third-Party Links and Services

bj99 may contain links to third-party websites, payment processors (bKash, Nagad, Rocket, Upay), or game providers. This Privacy Policy applies only to bj99. We are not responsible for the privacy practices of external websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

bj99 is strictly for users aged 18 years or older. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has provided us with personal data, we will immediately delete that information and terminate the associated account. Parents or guardians who believe their child has provided information to bj99 should contact us immediately at [email protected].

11. International Data Transfers

bj99 operates primarily in Bangladesh, but our service providers and data storage infrastructure may be located in other countries. When we transfer your data outside Bangladesh, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards include contractual obligations, encryption, and compliance with international data protection standards.

12. Changes to This Privacy Policy

bj99 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date.
• Sending an email notification to your registered email address.
• Displaying a prominent notice on the bj99 platform.

Your continued use of bj99 after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how bj99 handles your personal data, please contact us:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Live Chat: Available 24/7 on the bj99 platform for urgent privacy concerns

Our dedicated data protection team will respond to your inquiry within 30 days. For complex requests requiring identity verification or legal review, additional time may be needed, and we will keep you informed of the progress.